Overview This full-time position manages the operations and maintenance of the house, provides onsite support members of Pi Beta Phi and directs employees and vendors to foster a safe and enjoyable environment furthering a positive member experience. Key Responsibilities Manages house operations and partners with property management company to maintain a maintenance schedule. Directs day-to-day activities of property management company, food service provider and supervision of other vendors/contractors such as cleaning staff, as applicable, to provide a positive housing experience for chapter members.
Recommends site-specific safety measures and procedures and helps enforce mechanisms to ensure safety measures are taken to provide a safe and secure living environment for chapter members.
Supervises Chapter House Corporation (CHC) employees and ensures efficiency of staff through ongoing training, instruction, counseling and leadership. Responsible for the operation of the kitchen in partnership with kitchen staff, CHC and HR, if applicable.
Provides key onsite response in the case of emergency or other matters of significant concern in and around the chapter house. Communicates effectively with CHC and encourages chapter members to follow proper emergency procedures.
Serves as an ambassador of the organization, engages vendors as necessary, orders food and supplies for the house as needed within compliance of CHC and chapter financial guidelines, and hostess events for the chapter, local alumnae, visiting officers and guests.
Fosters relations with the University, peer groups and House Directors, CHCs and Fraternity Housing Corporation (FHC) through personal visits and participation in community events.
Serves as a positive role model for the women. Stays informed on campus trends and issues to effectively communicate with the women and serve the organization. In collaboration and with guidance from Executive Council, is available to attend chapter and community-related events.
Responsible for holding the chapter accountable to the chapter house rules, bylaws, regulations and policies set forth by the University, local, state, federal laws, Association and International Fraternity.
Administers and complies with policies and employee guidelines in accordance with local, state and federal laws, Pi Beta Phi policies and procedures and University guidelines. Reporting Relationships Reports directly to CHC.
Supervises other facility employees and approves employee hours in time recording system. Qualifications Education/Knowledge/ Experience Basic computer and office equipment skills. Strong communication and interpersonal skills. Able to work effectively with residents as well as University, alumnae and CHC. Skills and Abilities Collaborative Style: builds strong partnerships and alliances with others by identifying mutual goals and fostering open dialogue; approachable.
Self-Directed and Motivated: plans and executes work for self and others efficiently and effectively, demonstrates personal flexibility and resilience to achieve results.
Credibility: trusts others and is trusted. Maintains confidentiality.
Problem Solving: solves difficult and complex problems with practical, effective solutions; agile.
Conflict Management: finds common ground and gets cooperation with minimum noise; reads situations quickly and is good at focused listening.
Servant Leader Role Model: sets the standard for and consistently demonstrates the behaviors of servant leadership; always adheres to Pi Phi values and serves as a steward of the organizations culture and values.